General conditions:

These general conditions of sale (hereinafter "General Conditions of Purchase") regulate the online purchase of products offered to the public by BKSlides.com , through the online store located at the URL http://www.bkslides.com, hereinafter the Web.

ADHERENCE TO THE GENERAL CONDITIONS:

Completing and sending the purchase order expresses full and unreserved adherence to each and every one of the General Purchase Conditions, as explicitly indicated in the Purchase Order.

ORDERS:

The Purchase Orders referred to in these General Conditions are those that will be sent to BKSlides.com through electronic means from the online store available on the website. For a purchase order placed from the Website to be valid, all the information requested as mandatory in the forms provided by the technical means provided there must have been completed.

PRODUCTS:

All products shipped from our online store are sent in their original box. The assembly and adjustments of the bicycles necessary for their correct use are carried out for the most part by the manufacturer. The rest, such as placing the front wheel and the pedals "If they came standard" are the responsibility of the customer. The Website is exempt from any responsibility for poor assembly or adjustment by the client.

PRICE:

All prices advertised on this Website are always understood to include VAT. It could be that due to a computer problem, the price of a product not offered or on sale is lower than its cost price, in which case the online store would consider said order null, canceling it and returning it if the shipping costs generated in the order were incurred. the purchase.

PAYMENT METHODS:

• Credit card:

You will be accessed to Paypal's secure server, where you will be asked for your credit card number. The information will travel in encrypted form over the Internet to guarantee the security of the transaction. BKSlides.com does not assume any type of responsibility, not even indirectly or subsidiary, for damages of any kind that may arise from the access, maintenance, use, quality, legality, reliability and usefulness of the contents, information, communications, opinions, statements, products and services existing or offered on the website not managed by BKSlides.com

• PayPal:

Select PayPal as your payment method and follow the instructions that appear on the screen. You will be redirected to PayPal, where you must choose the PayPal financing source you wish to use for your order.

SHIPPING COSTS:

Shipping costs are free, if the order exceeds €99 . For smaller shipments, the shipping amount is calculated based on the weight and volume, VAT included.

RETURNS AND GUARANTEES:

The customer has 15 calendar days to request the return of the product. Once its delivery has been verified and the product is in the original packaging, unused, in perfect condition and without modifications with respect to the standard product, we will proceed to refund the amount.

(*) Notice all products that are custom made by the client are exempt from the return guarantee.

Instructions for making a return:

First of all you must enter your orders and select the management/returns section. Once in the order, you must select the product or products you want to return and in the product return field, you must specify the reason. After requesting it, we will contact you by phone or email to indicate the steps to follow.

If you request an exchange or return due to damage caused by transport, the deadline for this will be 48 hours, otherwise the return will not be accepted.

• Shipping address for returns:  Calle Clara de Campoamor 5 12, 03540 Alicante, Spain.

To process a guarantee, the customer will have to contact the online store by sending a message via email or with a phone call and we will tell you what steps to follow.

Expenses derived from the return of products, warranty procedures, changes, etc. (shipping, handling costs, etc.) will be borne by the customer.

GENERAL INFORMATION:

BKSlides.com is an online store, owned by Vicente Valdés Picó: NIF 48318538T, which has its registered office at C/Clara de Campoamor 5 12, 03540 Alicante, Spain.