Returns & Exchanges

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be able to make a return, the item must be in the same condition in which you received it, unused, with the tags and in its original packaging. You will also need the receipt or proof of purchase.

To initiate a return, you can contact us at If your return is accepted, we will send you a return label as well as instructions on how and where to send your package. Items sent to us will not be accepted without first requesting a return.

You can always contact us with any questions regarding returns at

Damage and problems

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so we can assess the problem and resolve it.

Exceptions/non-returnable items

Certain types of items cannot be returned once they have been used such as wheels, tires or brake pads. Customized products (products where you can choose between several options and must be ordered directly from the manufacturer). We also do not accept returns of hazardous materials, flammable liquids or gases. Please contact us if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


The quickest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase of the new item.


We will notify you once we have received and inspected your return, and let you know whether the refund was approved or not. If approved, you will automatically be refunded to your original payment method. Please remember that it may take some time for your bank or credit card company to process and post the refund.